- Returns accepted for 7 days
- Customer provides return shipping
- No restocking fee
- No final sale items
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at arwatch.store . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question arwatch.store
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at arwatch.store
Shipping policy
1. Order Processing Time
- Orders are typically processed and shipped within [3] business days (excluding weekends and holidays) after payment is received. We will make every effort to ship your order as quickly as possible, and you will receive a confirmation email once your order has been shipped. Each item is individually packed securely with quality products to help ensure safe and undamaged delivery. Delivery is generally international delivery is generally within 8-10 days worldwide after shipping. In rare cases, it makes take up to 2-3 weeks for delivery depending upon the destinations and customs regulations in your country. All packages have a duly filled customs declaration form to avoid any delay in customs.
2. Shipping Methods
- We offer several shipping methods to meet your needs, including standard shipping, express shipping, and international shipping. Shipping costs and estimated delivery times may vary based on your location and the shipping method you select.
3. Shipping Rates
- Shipping rates are calculated based on the weight of your order and your location. You can view the shipping cost for your order at checkout.
4. Shipment Tracking
- We provide shipment tracking information for most orders. You will receive a tracking number via email once your order has been shipped. Please note that it may take up to 24 hours for tracking information to become available.
5. Shipping Locations
- We currently ship to customers within the [Country/Region]. Please note that some products may have shipping restrictions to certain locations due to legal or logistical limitations.
6. International Shipping
- For international orders, the recipient is responsible for any customs duties, taxes, or import fees that may apply. We recommend contacting your local customs office for more information about potential fees.
7. Shipping Delays
- While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, such as severe weather, customs processing, or carrier issues. In such cases, we will provide updates and work to resolve the issue promptly.
8. Returns and Refunds
- If you have questions or concerns about your order’s shipping status or any other shipping-related matters, please contact our customer support team. For information about returns and refunds, please refer to our [Return Policy](insert return policy URL).
Need a help?
- If you have any questions or need further assistance, please contact our customer support team at [adiyanmhd8287@gmail.com] or [+91 8920793731].